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Original topic:

Fold 5 Moisture Warnings

(Topic created on: 23-08-2023 10:55 AM)
1032 Views
UmpMatr
Journeyman
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Had my Fold 5 for 2 weeks now and I've had 7 x moisture warnings when trying to charge.

Is anyone else getting any warnings?

The phone hasn't been near any water / high humidity, Samsung has told me I would need to send it for repair if this keeps happing as it's past 14 days for an exchange. (also may have to pay for the repair)

Hopefully, this is a software issue maybe others have had. 

12 REPLIES 12
Daz73r
Helping Hand
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Do you take your phone in to the bathroom if so it could be condensation
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UmpMatr
Journeyman
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No, It's happened in all random places. Once in bed, Two times in the car, Other times just randomly when charging up around the house.
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Glenntech
Samsung Members Star ★
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Have you tried a different cable?
If it's not Samsung charger. Maybe try a different power source
Obviously make sure nothing is in the charging port.
Also try clearing the partition cashe on the phone. Could help
GamerNuts
Explorer
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Aye the places were you might have honky ponky my friend you let a lot of sweat in these situations just be careful of phone placement
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UmpMatr
Journeyman
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Two kids later = not much honky ponky lol
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UmpMatr
Journeyman
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Yeah tried all that. It does clear it away. It just comes back a day later. Concerned it's an issue with the port
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Thomasalive07
Navigator
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Try putting it in Rice. See If this helps
Obsydian
Samsung Members Star ★
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Return and refund and repurchase
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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UmpMatr
Journeyman
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Past 14 days so no return option.
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