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Fold 5 esim mobile data issue

(Topic created on: 05-12-2023 12:31 PM)
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rosszx10r
Explorer
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I've noticed on my new fold 5 that when I disconnect from WiFi the esim doesn't pickup mobile data, I have to turn on and off airplane mode for it to kick in. Anyone else having this issue?
6 REPLIES 6
Savage_Rose
Explorer
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My Fold 4 is doing that since yesterday's update.
I restart, get a data connection for a few seconds, then it disappears, even the 4G+/5G disappears from the top of my screen.
rosszx10r
Explorer
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Done it again this morning leaving my house 😔
Attilamiereisz
First Poster
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I've got same problem. O2 esim, and Hungarian Yettel physical sim.
If I whitch data to Yettel one, works well.
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InformedSA
Student
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Phone fixed

Phoned fixed, it were Vodacom the service provider whom never did a " Network Sync".

Working 100%

Service provider to blame, a year struggle and blaming Samsung unnecessary, Sorry Samsung.. on this one!

 

Old comment below

I have the same issue with my Fold 4 since day 1, SAMSUNG is aware of this issue but don't respond with a resolution.

All internet fix options does not work, example clear network settings, Hard reset, soft reset, different sims, different on slot 1 or 2, I have tried all advise possible and all combinations.

It is either a devise specific issue or a "FOLD software issue", it is just strange that so few people have raised this issue either the majority don't know or don't mind switching Airplane mode on and off again so Sim can see Network for Mobile data again.

Aslo when traveling outside of your country, data does not work, only phone and sms, except while on wifi.

If SAMSUNG read this can they please send a fix via software? since ALL configuration settings, advise does not work.

InformedSA
Student
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Phoned fixed, it were Vodacom the service provider whom never did a " Network Sync".

Working 100%

Service provider to blame, a year struggle and blaming Samsung unnecessary, Sorry Samsung.. on this one!

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rosszx10r
Explorer
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I changed provider seems ok now
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