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FlipZ 4

(Topic created on: 23-11-2022 05:54 AM)
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New2Sam
First Poster

‎22-11-2022 05:47 PM

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After 2 months I seem to have a coloured 0.5cm line under the screen where the phone bends and I cannot seem to get an appointment with a local Samsung dealer!!! 
Anyone else had this issue or know how I can get an appointment as the online booking never seems to have a slot free 😫😫😫
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2 REPLIES 2
Muhammedz
Pioneer

‎23-11-2022 01:14 AM

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Call Samsung Customer care helpline.
They offer collection services depending on your location.
BandOfBrothers
Samsung Members Star ★★

‎23-11-2022 05:54 AM

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Do you have a Samsung Service Centre or Samsung Experience Store near your location you can commute to @New2Sam 

Other options such as Doorstep Repair Service [ Region Dependent ] or you should be abke to contact Samsung to arrange to send the phone away.

If a Network supplied the phone originally then they should have a Repair process you can ask them to initiate.

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "