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Flip3 gets 14 fold 4 nada

(Topic created on: 25-12-2023 11:04 AM)
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chapmyster
Journeyman
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So I installed 14 on my Mrs phone last night on her flip3 while I'm still sitting here with my fold 4 with no new OP this is disgraceful I'm gonna sell this piece of ***** 1600£ phone and get pixel at least I know that's a piece of ***** and to expect nothing more unlike Samsung where you expect everything but get nothing I'm absolutely fuming never again will a Samsung slide into my pocket......never
3 REPLIES 3
Glenntech
Samsung Members Star ★
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It's rolling out to the Fold 4 as was mentioned in your last post
So the phones are getting it.
If you go into settings and about phone
Scroll down to service provider software version
It's a long set of numbers and letters.
Can you provide a screen shot of just this?
Gives us possibly idea of why you don't have it yet.
Have you tried to connecting to a computer and using Smartswitch to see if you can push the update to the phone

Theres usually a reason why the update is not available yet. Usually network provider software or imported phone etc
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chapmyster
Journeyman
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Thanks but this not my first rodeo with these jokers 🤣 this is paid and bought from Samsung directly tired the push still nothing prob ha something to do with the non Snapdragon chip
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Glenntech
Samsung Members Star ★
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Z Fold and Z Flip series phones have always had Snapdragon chipsets
My advice then is to visit a Samsung Experience Store or service centre
There will be a reason why as all other handsets are receiving it apart from a couple of network provider locked devices
Without any further information it's not really possible to help out here
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