Flip Fold 3 Main Screen Dark

Laundryman · ‎12-12-2022

Has anyone had the main screen on a Flip Fold go black/dark? The phone functions fine when open but is non-responsive when closed.

BandOfBrothers · ‎13-12-2022

This shouldn't be happening @Laundryman

Please try these generic troubleshooting guides to see if they help.

If they don't then a Samsung Service Centre can help.

Check all relevant settings.
Ensure your phone's software is up to date.
Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.
Use the diagnostic tool in your Samsung Members app.
As a last resort back up and Factory Reset.
Seek assistance from a Samsung Service Centre.

If I can be of any further help then please don't hesitate. Take care. 😎

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

nila64 · ‎13-12-2022

My screen is hone black and white ..