Flip 4 - £250 cash back

[Members_C4pedac]

I have had my new 0phone for a week and I cannot  register it for the £250 cashback as imei no will not be recognised? And after emailing  samsung twice with no reply 

[papashaun]

I had a problem with imei not recognised last year when trying to claim my free galaxy watch 4 There was however on that site an option to upload a photo / screenshot of the imei and purchase receipt instead ( which worked and claim was approved ) Might be worth checking on the claim site to see if is a similar option