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Flip 3: Green line in the middle of the screen

(Topic created on: 12-08-2022 05:30 AM)
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Sanjay07kumar
Journeyman
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I have been using z flip for almost 4 month. Now there is a green line started appearing at the middle of the screen. I have taken it to service center, they rejected my warranty claim stating phone had scratches/damage(day to day usage).

They didn't event try to look inside the phone. Such a poor service by samsung. 

Also Samsung service team  told me, if there is a small scratch on the phone then the warranty will be rejected.

Dono know why I bought this Samsung phone. Worst service I have seen in my life. 

7 REPLIES 7
Obsydian
Samsung Members Star ★
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Wow worrying, Samsung Customer service is reaching new lows
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Sonia42
First Poster
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I have had my flip and it suddenly got a green line in the middle too.Is their any way i can fix it myself???

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Sanjay07kumar
Journeyman
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No, you need change the screen by spending 30k.. Samsung flips are very poor quality.. everyone is facing this issue in flip model.. dont trust and buy Samsung phone again..  I wasted my time and money trusting Samsung.. they got pathetic support

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Melissam11
First Poster
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This has happened to me too, 02 repairs and Samsung repairs are saying that they are going to charge me £300 to get my screen repaired even though it's an actual fault in the phone/software. They are blaming it on a tiny little scratch on the back of my phone. 

 

I'm on a contract with them but I have this green light going across my screen!! Have you managed to sort it out? 

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Melissam11
First Poster
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Ive had mine for about 2 months and the green line appeared. They aren't doing anything apart from trying to scam me. 

 

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Members_k5lmwx1
First Poster
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Agreed Samsung are really rubbish, flip phones avoid at all costs

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Gaurav Java
First Poster
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same here man! I have the same problem.

 

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