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Original topic:

Flip 3: Green line in the middle of the screen

(Topic created on: 22-04-2022 09:14 AM)
Sanjay07kumar
Journeyman
Options
Galaxy Z Fold | Z Flip

I have been using z flip for almost 4 month. Now there is a green line started appearing at the middle of the screen. I have taken it to service center, they rejected my warranty claim stating phone had scratches/damage(day to day usage).

They didn't event try to look inside the phone. Such a poor service by samsung. 

Also Samsung service team  told me, if there is a small scratch on the phone then the warranty will be rejected.

Dono know why I bought this Samsung phone. Worst service I have seen in my life. 

6 REPLIES 6
Obsydian
Hotshot
Options
Galaxy Z Fold | Z Flip
Wow worrying, Samsung Customer service is reaching new lows
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
0 Likes
Sonia42
First Poster
Options
Galaxy Z Fold | Z Flip

I have had my flip and it suddenly got a green line in the middle too.Is their any way i can fix it myself???

0 Likes
Sanjay07kumar
Journeyman
Options
Galaxy Z Fold | Z Flip

No, you need change the screen by spending 30k.. Samsung flips are very poor quality.. everyone is facing this issue in flip model.. dont trust and buy Samsung phone again..  I wasted my time and money trusting Samsung.. they got pathetic support

0 Likes
Melissam11
First Poster
Options
Galaxy Z Fold | Z Flip

This has happened to me too, 02 repairs and Samsung repairs are saying that they are going to charge me £300 to get my screen repaired even though it's an actual fault in the phone/software. They are blaming it on a tiny little scratch on the back of my phone. 

 

I'm on a contract with them but I have this green light going across my screen!! Have you managed to sort it out? 

0 Likes
Melissam11
First Poster
Options
Galaxy Z Fold | Z Flip

Ive had mine for about 2 months and the green line appeared. They aren't doing anything apart from trying to scam me. 

 

0 Likes
Members_k5lmwx1
First Poster
Options
Galaxy Z Fold | Z Flip

Agreed Samsung are really rubbish, flip phones avoid at all costs

0 Likes