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Original topic:

Fair warning

(Topic created on: 15-09-2023 03:31 AM)
note20ultrasupremacy
First Poster
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Samsung voids waranty for scratches and cosmetic damdge on the fold series if the hinge dies, buy insurance or a diffrent phone as the hinge has a high faliure rate.
1 REPLY 1
BandOfBrothers
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The Samsung Fold³ I owned for a year faired well in regards to the hinge and I used a case to help stop scratches etc. 

Samsung would not repair a phone for free under the Limited 2 Year Manufacturing Warranty if the phone was assessed, and found to have suffered accidental damage. 

Typically the phone would need to be brought back to Warranty standards before a repair can be carried out.

Samsung Care+ or insurance via other means is a good idea to cover the phone for accidental damage and or theft. 

In some countries Banks provide cover as a perk of the account. 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "