22-11-2021 06:31 PM
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22-11-2021 08:02 PM
Hey @Terry1969! The Samsung Members app is an official Samsung app, with Community here being a part of that. The Community side of things are looked after by a team of Moderators & Admins, with the latter doing more behind-the-scenes work. As for the Moderators, we're here to keep the Community running smoothly and for any support you may need, so we keep our eye on all boards, but the Community is all about users helping each other. If you require support from one of the Technical Teams or regarding the Online Shop, you can check out their contact details here: https://www.samsung.com/uk/support/contact/ 🙂
22-11-2021 08:23 PM
Hi there moderator , thank you for the explanation why does samsung not act of what persons ask about in the forum and give us info so we know what is happening with samsung instead of us guessing what they are doing.