Does samsung uk read this posts

[Terry1969]

Does anyone know is samsung uk read all the posts on here? 

[Shnookerdookies]

Nope

[Terry1969]

Is samsung members a samsung app or some ones else app.

[Harveyx1]

Yeah its a samsung app

[deejayisea]

Samsung don't read this sadly

[StephK1]

Hey @Terry1969! The Samsung Members app is an official Samsung app, with Community here being a part of that. The Community side of things are looked after by a team of Moderators & Admins, with the latter doing more behind-the-scenes work. As for the Moderators, we're here to keep the Community running smoothly and for any support you may need, so we keep our eye on all boards, but the Community is all about users helping each other. If you require support from one of the Technical Teams or regarding the Online Shop, you can check out their contact details here: https://www.samsung.com/uk/support/contact/ 🙂

[Terry1969]

Hi there moderator ,  thank you for the explanation  why does samsung not act of what persons ask about in the forum and give us info so we know what is happening with samsung instead of us guessing what they are doing.