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Cracking at fold

(Topic created on: 17-02-2022 03:14 PM)
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Emsylou
First Poster
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Anybody else had any issue with the galaxy z flip mine has started to crack at the fold and its less than 7 months old... worst samsung I've had. Never been dropped and the case is cracked ... and colour has rubbed off!!! 
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7 REPLIES 7
xSteveuk
Mastermind
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Hi,
You could try contacting support
https://www.samsung.com/uk/support/contact/
Explaining the issue with new phone
Send photos which may help
ianone
Student
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Hi I have issues calling 150 constantly shouting down when trying to speak to anyone
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ianone
Student
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Thanks xSteveuk
xSteveuk
Mastermind
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Hi,
Try clicking on the get help button
At the bottom of the samsung members page
And run a diagnostic test
Mic
Diamonds
Explorer
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Hi there I have posted a complaint about my Samsung galexys current problems under Diamonds500 I have had no reply why not Samsung are not very good at Replying to issues with their phones!!!!!!!!!!
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inwe85
Explorer
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Sorry to hear, Samsung is absolutely dodgy. Worldwide issue, everyone is complaining about how Samsung unilaterally voids the warranty by blaming it on the consumer, and then offer a discounted repair price "out of good will". DIRTY TACTICS. Last thing I will ever be buying from them. I have been a loyal customer for over a decade and now I'm at the point of switching back to Apple.

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Javis
First Poster
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My Z Fold3 5G is 3 months old and has developed a slight crack right in the middle of the fold. Disappointing.

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