Had my Z fold 3 or 13 months it has now developed the black line up the fold and right hand side is not operable. Assuming the screen has cracked along the fold hinge.
I sent the phone to EE as it's covered by unlimited warranty. They have refused to fix as they say it's a damaged screen and not covered.
Should I make an appointment with Samsung Experience or am I just wasting my time ? My assumption is they'll also blame me for damaging the screen.
For the record I did not damage the screen it just cracked when I opened it and that was that.
Anyone considering paying for a foldable phone I would suggest you don't. You were warned.
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Thanks. That's what I thought. Unfortunately that's just not an option. EE quoted me £571. For a screen that might fail in a year. Crazy.