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Original topic:

Cant hear caller ZFlip

(Topic created on: 19-05-2022 05:24 AM)
CarlyD28
First Poster
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‎18-05-2022 09:16 AM in 

Galaxy Z Fold | Z Flip

Hi, I have the Samsung ZFlip3 and I have started to not be able to hear callers. I've tried disconnecting WiFi calling, done a factory reset and checked all of the settings, and it did work briefly last night, but now the issue is back. I haven't done anything since the reset. Has anyone had the same issue and what did you do to fix it?

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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‎19-05-2022 05:24 AM in 

Galaxy Z Fold | Z Flip

Hi @CarlyD28 

 

May I ask >

  • Is this issue happening elsewhere or in a particular place ?
  • Is this happening with all your calls or with a particular contact ?

Troubleshooting ideas >

  • Settings > General Management  > Reset > Reset Network Settings. 
  • Try your sim card in another phone to help rule out your current phone or your sim card as the possible issue.
  • Try another sim card in your phone.
  • There is a diagnostic tool in your Samsung Members App.
  • A Samsung Experience Store or Samsung Service Centre can check out the phone.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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