Can't claim £50 voucher

[Bigfoot14]

Pre ordered the Z Fold 5 and received an email stating I have a £50 samsung store voucher. When I click on claim in the email it takes me to their website and tells me to sign in but it tries to load and then goes back to the sign in page. I have tried signing in first (top right of page) and then going to the email but it asks me to sign in still and not let me. Can anyone help me.

[AndrewL]

@Bigfoot14: Please can you try visiting the Boost website linked below using the Chrome app on your Z Fold5, and sign in using the Samsung account credentials that are registered to the device. If the problem persists, please try again in 24 hours to account for any temporary server issues. 

https://www.samsung.com/uk/boost/galaxy-store/

[Bigfoot14]

Not working unfortunately, still the same situation. I will try again tomorrow evening. Thank you and I will let you know

[Gilbs1]

I've managed to claim mine but can't work out how to spend it , in app purchases only but everything says free

[kingcobra99]

When you register you produce it should come to you in a email when I got the tab8 ultra I did when I got my free keypad and cover

[BandOfBrothers]

@Gilbs1 

The voucher might be eligible to use on Samsung.com to make a purchase. 

[Mitzzz999]

Make sure you're aware of the Ts&C's of the voucher... This is what I've seen.

[PSE]

@BandOfBrothers

It isn’t. It only relates to game in app purchases, and for a single purchase only. As such it’s more or less useless.