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Camera

(Topic created on: 14-08-2022 09:27 AM)
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Penno
First Poster
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Camera on my Z 3 flip continually says failed. Any suggestions how to fix? Thanks. 
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2 REPLIES 2
jonathaneuk
Navigator
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Try resetting device. If no luck then it's hardware issue and will require booking in for a repair.
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AndrewL
Moderator
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@Penno: You ca also try heading to Settings > Apps > Camera > Force stop > Storage > Clear cache, to see if this helps. To test the hardware, please head to the Phone app, dial *#0*# into the keypad and select Megacam from the series of grey tiles. If the issue persists then please reach out to our Help Desk by heading to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred channel, and an advisor will be able to assist you further. 

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