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Original topic:

Black line in fold 3 main screen

(Topic created on: 21-03-2023 07:16 AM)
First Poster
Galaxy Z Fold | Z Flip

I have purchased the Z fold 3 on 10/12/21 

10 days back a black line appeared on the fold screen that is the main screen and the left screen stopped responding 

I took the same to service centre they said it will cost 70k as it is out of warranty 

I said that there is no physical damage to the headset it is some technical fault please check but he refused. 

As I have seen here there are lot of people who are facing this problem 

Samsung should recall all this instruments and pay us our money back 

Samsung Members Star ★
Galaxy Z Fold | Z Flip


Sorry to learn you are having an issue with your Z Fold3.

This is the eu,community, (European), section of the forums and I am surprised that you were told that your 15 month old phone is, "out of warranty", as the warranty period for European smartphones is 24 months. See...

My device... Galaxy Z Fold4 5G 12/512GB (G936B D/S) CSC EUX
Samsung Members Star ★★
Galaxy Z Fold | Z Flip

Was this an official Samsung Service Centre @Nishant23  ?

A Samsung phone has 2 years of manufacturing warranty from purchase date unless issues have been caused by accidental damage.

If Samsung are refusing a free repair then may I assume the engineer has advised this is due to accidental damage.

If so and if you don't want to pay the fee then look to any available insurance you may already have suchbas Home Contents Insurance etc.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "