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Original topic:

Album grayed out in Samsung Music app

(Topic created on: 09-09-2022 05:27 PM)
Davs41
First Poster
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Galaxy Z Fold | Z Flip
Hi, I have imported some music from my laptop to my galaxy flip 4, all is available except one album. I can't figure out what the problem might be. I have tried deleting and re downloading the album etc.
Any help would be appreciated.
Many thanks.
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1 REPLY 1
Ventor
Samsung Maker ★
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Galaxy Z Fold | Z Flip

@Davs41 Hello, the most logical cause would be that the audio file format is incompatible with the Samsung music player. Try installing another player on your phone and play these files. For example, VLC media player. Greetings.

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