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Original topic:

Alarm noise sounding when no alarm set!

(Topic created on: 16-10-2022 06:19 AM)
ness_2510
Apprentice
Options
Galaxy Z Fold | Z Flip
Really need some help guys! I've owned my Galaxy Z 4 flip phone for roughly 8 weeks purchased from Samsung.com. First 2 weeks was fine, I set it all up from my old Samsung. Then roughly 2 weeks of having the phone, at 06:00 every morning the noise of an alarm sounds but there's no alarm set! And because there is no alarm set, I can't just swipe the function off, I have to unflip the phone, unlock it, swipe down to bring up the power button, press either the restart option on the phone or shut down. Obviously then the alarm noise stops but this is becoming more and more frustrating. I've send a few diagnostics to the support of Samsung even a screen recording but they haven't helped yet. At my wits end! Please help 🙏 
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8 REPLIES 8
AndrewL
Moderator
Moderator
Options
Galaxy Z Fold | Z Flip

@ness_2510: I'm sorry to hear that you have encountered this issue on your Galaxy Z Flip4. If the issue persists, next time the alarm sounds, please head to Settings > Notifications > Recently sent, and check here to see if any apps are listed that correspond with the alarm (typically this would be the Clock app). If you're able to verify which app is responsible, head to Settings > Apps > Select the relevant app > Notifications, and explore your options from here. 

ness_2510
Apprentice
Options
Galaxy Z Fold | Z Flip
Thank you I will definitely do this tomorrow when it goes off again 😊
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Anonymous User
Not applicable
Options
Galaxy Z Fold | Z Flip
Turn the sound profile to silent
zimma71
Voyager
Options
Galaxy Z Fold | Z Flip
It was the update , video open in background but a clip of sound repeats , turn off and on close all background apps first .
Last months update ,
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ness_2510
Apprentice
Options
Galaxy Z Fold | Z Flip
Thank you for your response. Can you elaborate the sound profile to what please? I've turned a lot of app notifications to silent but it is still happening?
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Anonymous User
Not applicable
Options
Galaxy Z Fold | Z Flip
Sound profile meaning this Screenshot_20221018_152453_Settings_1000000970_1666103093.jpg
ness_2510
Apprentice
Options
Galaxy Z Fold | Z Flip
Thank you - will try this and see if it happens in the morning
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Anonymous User
Not applicable
Options
Galaxy Z Fold | Z Flip
Okay hope it does
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