Anyone else having issues claiming their watch? I've tried app several times and always gets stuck on page 5 after uploading photo of receipt. I've tried attaching photo and screenshot but same issue. Anyone seen the same and resolved? Thanks Trace
Hey Trace! Have you tried putting the claim through directly on the website? I had a little trouble putting it through on the app earlier today, but managed to get it sorted on the website. The link is here: https://samsungpromotions.claims/zflip3watch 🙂
Hey, I am getting exactly the same issue when trying to claim my watch as well. I have tried via Members app and also the link posted above. Step 5 doesn't seem to have any way to allow anything to be done or progress to the next step.
Have you tried clearing the cookies etc of your browser and allow pop ups etc which might help.
Good luck and I hope you get to validate your claim for the watch.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.
@Trace100: I'm sorry that you're having some trouble claiming your Galaxy Watch 4. To account for any temporary problems with the claims site, please try again in 24 hours to see if you're able to proceed. If not, please reach out to the Promotions Team with details of your issue at firstname.lastname@example.org or by phone at 0330 054 2863 in the United Kingdom and 01223 2747 in the Republic of Ireland, and an advisor will be able to assist you further.