25-09-2020 08:08 PM in
Galaxy S9 SeriesHi there, woke up with phone screen looking like this. No water damage or anything. Was just on charge overnight. Anyone know what's going on?
Solved! Go to Solution.
25-09-2020 08:14 PM in
Galaxy S9 Series25-09-2020 08:18 PM in
Galaxy S9 SeriesHey @BonsW ,
is this happening in all apps and screens? Are you using auto-brightness for the display? Check this from the phone Settings> Display> Brightness.
25-09-2020 09:24 PM in
Galaxy S9 Series26-09-2020 01:58 AM in
Galaxy S9 Serieswhat was the fix/solution for your phone in the end?
26-09-2020 01:59 AM in
Galaxy S9 Seriesyeah checked blue light filter (it's off) / brightness / display colour etc. it is the same on all screen and apps. And not sure if it is obvious in the picture but the top third is also have streaks of lines going horizontally too. seems weird
26-09-2020 02:00 AM in
Galaxy S9 Serieshey yeah checked blue light filter which is off. also checked display colour brightness etc. no changes were made before going to bed and settings remain unchanged. also tried adjusting colour and brightness and didn't do anything. If i am to run safe mode what does it mean (other than can't use 3rd party apps), and will I be expected to use this long term?
26-09-2020 07:08 AM - last edited 26-09-2020 07:09 AM ) in
Galaxy S9 Series26-09-2020 09:55 AM in
Galaxy S9 Series26-09-2020 11:07 PM in
Galaxy S9 Seriesyeah we did the screen capture test the picture itself is fine, so it seems like a burnt screen indeed. sad, the phone is only two years old and everything else is working fine. thanks for cracking the mystery.