26-05-2020 06:54 PM in
Galaxy S9 Seriesi have a samsung s9 and works perfectly, never had any problems with it at all, however last few weeks it has problems connecting to my wifi network,it keeps logging off and i have to reconnect,or it keeps logging off and on ,and thus using a lot of battery,does anybody think that this is a problem with the phone? i have several other itwms using wifi,and no problem with them at all, thanks in advance
26-05-2020 07:13 PM in
Galaxy S9 Series26-05-2020 07:24 PM in
Galaxy S9 Seriesthanks for that ,ive done the soft reset already and also checked the router, ive just checked the connection and there was an app which i havent used for months there,so ive uninstalled it, and will see what happens now,
27-05-2020 11:52 AM in
Galaxy S9 Serieswell ive done everyhing that was suggested, and its stll doing the same thing ,and getting annoying now , any help is welcome, thanks
08-06-2020 05:50 PM in
Galaxy S9 Seriesnow ive done all that,and still having problems, would a proper hard reset help at all, or is it more likley to be a hardware fault on the phone and not software? thanks
24-01-2021 08:57 PM in
Galaxy S9 SeriesHello AndrewL
When having followed those steps and you see that two Samsung 9 phones, one ordinary and the other 9+ has the same issue as above. Both telling that they got an IP, but cannot connect to the internet, even though all other wifi devices in the household has, what do you then suggest?
I am sure it is a Samsung software issue, because this problem has never been there before.
24-01-2021 09:00 PM in
Galaxy S9 SeriesHello phoenix1971.
I started having the same issue from last week and forward.
I got to admit that I am at a point that if Samsung doesn't do anything active about this issue, then I am not gonna bother buying a Samsung device again, because this is just bad customer service.