22-02-2020 11:37 PM in
I have a Galaxy S9 on Verizon. No matter what I've tried, I cannot get the phone to keep a new wallpaper. It keeps reverting after about a day or so back to a background I used to use. It always reverts back to the same picture. I've tried:
It's only my Home wallpaper that's affected. When I set a new wallpaper as both Home and Lock Screen, it reverted back to the same old picture on Home, but the new picture is still on the lock screen.
I've never used an alternative launcher, so I don't think that can be the problem.
23-02-2020 05:41 AM in
That's certainly a conundrum @krob87
May I ask you to put your phone in Safe Mode which disables any downloaded apps and leaves the stock ones working and then see what happens ?
Also a Samsung Experience Store or Samsung Service Centre might be able to help.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
05-03-2021 11:54 AM in
Have had the same issue for almost a year now since I first started trying to change my home screen wallpaper. Always switches back the next day, even after deleting the old wallpaper from my phone. Absolute joke that this bug has been around for so long without being addressed.
08-03-2023 02:42 PM - last edited 08-03-2023 10:23 PM
Update to previous post:
Called in to support. You have to update the Gallery App, then click on your photo for your wallpaper, set it to wallpaper, same with your lock screen. it should not randomly select pictures after that.