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Original topic:

Video recording problem

(Topic created on: 27-05-2019 12:56 PM)
Delicious78
Explorer
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Galaxy S9 Series

Just been doing a video recording and suddenly it stopped recording and went back to the home page. Didn't save the video. Anyone else had this happen and how do I stop it happening again. Thanks 

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3 REPLIES 3
ChrisM
Moderator
Moderator
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Galaxy S9 Series

Hi @Delicious78 

 

Are you still having a problem with this? Have you had any more instances of this happening?

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Delicious78
Explorer
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Galaxy S9 Series
I've only tried once and it seemed to not cut off. But I'll have to try again.
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AndrewL
Moderator
Moderator
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Galaxy S9 Series
It might have just been a one off software issue, but if your problem persists then get back in touch and we can look into this for you.