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Original topic:

Video call

(Topic created on: 19-12-2018 01:35 PM)
6EFULEV
First Poster
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Galaxy S9 Series

I dont have option to do video call

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5 REPLIES 5
6EFULEV
First Poster
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Galaxy S9 Series

hi i cant do a video call. a didnit have the option in my phone , what i can do?

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DannyT
Moderator
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Galaxy S9 Series
Hi there, @6EFULEV.

There are few phone networks that don't allow video calling. So we'd advise checking with your network provider on this one.

However, if it is available on your phone and just turned off, go to Apps > Phone App > More (3 dots top right) > Settings > Video Calling > Turn on.

Welcome to the Community!

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BandOfBrothers
Samsung Members Star ★★
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Galaxy S9 Series

Hi @6EFULEV

 

This feature is usually driven by your Network Sim Card. 

 

Thus it might be beneficial to speak with your Neywork provider so see if they support the function and if so provision it on your account and clarify any additional charges if relevant. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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JALLY
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Galaxy S9 Series

@6EFULEV wrote:

I dont have option to do video call


 

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JALLY
First Poster
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Galaxy S9 Series

I can make video call

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