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Original topic:

Upgrade programme

(Topic created on: 07/03/18 19:43)
Mandyloub
First Poster
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Galaxy S9 Series

Are you obligated to send the old phone back or can you continue to pay both the old and the new phone together?

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7 REPLIES 7
sean7
Explorer
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Galaxy S9 Series
You have to send them a phone to use the upgrade programme, otherwise you will have to credit agreements running,
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Mandyloub
First Poster
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Galaxy S9 Series

Yes that's fine I don't mind that 

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sean7
Explorer
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Galaxy S9 Series
I don't think the credit company allow it
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Mandyloub
First Poster
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Galaxy S9 Series

Their happy to have 2 agreements running judt can't seem to find Samsung t and cs on upgrade only their exchange program

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sean7
Explorer
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Galaxy S9 Series
It wont show it on the page, you will need to speak to samsung shop support,.
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MattXX
Apprentice
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Galaxy S9 Series

If you keep your current phone and get a new one, it's not an upgrade.

You're just buying a new phone. 

 

The upgrade is there to exchange  one for another and continued to pay 1 bill.

You'll just be the owner of 2 phones with 2 bills. 

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sean7
Explorer
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Galaxy S9 Series
I think they got the messages Matt loud and clear
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