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txt not recieved

(Topic created on: 03-01-2021 07:06 PM)
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niki38
First Poster
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Hi,since newyears day ive not been receiving txt from my partner!they are saying sent from him,im just not recieving but hes getting mine!.Hes not blocked i checked and done all the othe stuff like clear cache,turn phone off,remove sim.
Hes has an iphone im samsung s9
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13 REPLIES 13
Shazzkid
Troubleshooter
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Can he call you, and can you call him?
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niki38
First Poster
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yes all thats fine
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walkerx
Helping Hand
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Not sure where u are based, but in UK we get this constantly on one network and its not just with Samsung phones
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niki38
First Poster
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yes im uk to its first time its happened my network provider said theres no issue
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walkerx
Helping Hand
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I get it constantly with Three UK and they always say nothing wrong with their network.

They also same for calls and it mainly happens when phones switch to WiFi calling features
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niki38
First Poster
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thats exactly who im with.Thank you
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walkerx
Helping Hand
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Yeh my wife was stuck on motorway one night with kid for nearly 2 hours, she sent me a message but never got it until a week later, it been same with calls no notification I've missed a call and other family members think ignoring as not answering.
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niki38
First Poster
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Not good!yeah i thought my partner was ignoring me that nearly didnt go dowm a treat🤣
hopefully it sorts its self then.thanks
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Shazzkid
Troubleshooter
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Ive been on Three UK for the last decade, never had this problem. If its with just 1 number then it's unlikely to be an issue on their end.
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