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Original topic:

This new update literally sucks

(Topic created on: 08/02/19 06:58)
Harley99
First Poster
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Galaxy S9 Series

I am so angry, I got my S9 literally only a couple of weeks ago, upgraded from an S6, and this update literally makes me want to go back to my S6... everything new about this update is so wrong. I hate the new way the recents are set out, swiping up is so annoying why has that changed, literally nothing was wrong with it before. I hate that the time at the top is on the left now. The notifications on the lock screen are really annoying now, you have to tap the thing to actually see them. I've also noticed that all the passwords that were saved with my fingerprint aren't working anymore, also there is no option for using fingerprint to get onto secret mode on Samsung internet anymore. This new update is the worst Samsung have ever done. I wish they would just revert back to the last update because this one is so cheap looking. Another thing is I quite liked getting rid of the buttons at the bottom and having to swipe up to see them, I don't understand why that's not a possibility anymore. Not to mention you can't turn off the Bixby button anymore, only to one press or two. This update has legitimately ruined my day...

213 REPLIES 213
BandOfBrothers
Superuser I
Superuser I
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Galaxy S9 Series

You're not alone in thinking this way of the new Samsung One Ui @Harley99 

 

Personally i like 99% of the new Ui and Pie.

 

I totally agree about the clock position as I still keep looking to the right of my phones status bar. I'm sure I'll adapt.

 

I'd also like the dot to be put back to allow the instant function of hiding the navigation bar and I do understand Samsungs option of adding gestures but that new function is not for everyone.

 

I also missed the stacked view in multi tasking which has been replaced with a full cards only view.

 

I also use two different network sim cards in my Note and previously on Oreo the sim I'd chosen had an identifying box around the signal bars in my status bar to instantly show which one I was using.

i.e. I have two signal bars showing in my status bar.

This has been changed and now both signal bars show but does not have a box around the one I've chosen.

 

I've sent my feedback via the Samsung Members App which I implore you to do so too so your valued opinions get to the right department for consideration. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.0/ Android 11.

Doogel
Observer
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Galaxy S9 Series
And what is with not being able to open instagram, twitter and facebook links in chrome anymore? So frustrating
Sana313Patel
Observer
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Galaxy S9 Series
I also miss the stacked view. And the phone looks really babyish now.
SheIsFierce
New Member
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Galaxy S9 Series

The calendar update totally sucks! You cannot see each date only the day of the week that you are on. In order to set an appointment in my calendar I literally have to take the time to count or multiply.  This is the worst update by far! Way to go Samsung. 😠

Dave1231
First Poster
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Galaxy S9 Series
Hi I've had the same thing happen,£1000 of hard earned money on a phone I was really impressed with, now I've lost all bluetooth settings that won't come back,Wifi all messed up, it looks terrible, my phone calls people with out me touching it,everything has been put in reverse or opposite sides of the phone, everything I want to do I have to swipe twice or 3 times more than I use to, completely ruined my phone and we know they will not repair or replace it, all we may get is some *****ty"all updates are to optimise your Samsung experience" answer.i m now selling my phone and going to a company that just leaves you with what you paid for that you wanted......thanks Samsung, you are *****.
Kevinkart
Apprentice
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Galaxy S9 Series

I have the exact same experience. Hard earned money on great hardware only for Samsung to come along and ruin it. I have never used bixby and I'm likely never going to. I know Samsung may have invested millions on bixby development but it doesn't hold a candle to Google assistant. And Samsung figured the only way forward for bixby is to force it down the customer's throat. Well you know what Samsung, I use a lite UAG S9 case and I cut out the bixby button on it so I won't accidentally press it anymore and summon the useless assistant. So thank you for making me take a blade and pliers to a perfectly good case. You *******.... 

Oliniusz
First Poster
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Galaxy S9 Series
Button Mapper, I have set up Bixby button:
- single press: Back
- double press: Google Assistant (in your face, Samsung - I hate your product more and more)
- long press: Flashlight

Check on Google Play
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de_dude
First Poster
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Galaxy S9 Series

There is an app on Play Store called "Package Disabler Pro" which lets you disable Bixby completely. It removes the "package" of Bixby so it can't be opened or launched.

 

You can also do this with all other applications on your phone, but I would recommend not to go too deep on this. One time my phone application got removed because I disabled Samsung account since I wanted my contacts to only be saved onto my Google account instead of Samsung Cloud―which I hate.

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BeachWalker
Apprentice
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Galaxy S9 Series
Well, thank you! I am so happy I never used bixby! But, I will definately check out that app! I just want to be able to use my own custom colors on text again. And, be able to delete stupid forced on emojis! Not all of us are 10 yrs old on here!
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CricketZiggy
Apprentice
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Galaxy S9 Series

I marvel that Samsung doesn't seem to be hearing the number of complaints about this upgrade. Crazy. Or at least they are ignoring them.

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de_dude
First Poster
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Galaxy S9 Series

I think you're right. I believe that Samsung is one of those companies that focuses on making money short-term instead of long-term. This because they think they are "premium" enough to not take advantage of services from Google and not passionate enough to care.

 

I mean, why force a customer to use Bixby when there's Google Assistant? That's giving their customers two messages―ignorance and stupidity. Why even design an Assistant at all? It only causes more problems of their own. Why re-launch a service that already exist on their phones and that already is―and always will be―better than theirs?

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Jfkell05
Apprentice
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Galaxy S9 Series

I keep calling people too.   No idea why.  I have seriously accidentally started calling my wife 10 times in the last 2 days.  WtF samsung.

Mrscool
First Poster
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Galaxy S9 Series

My phone keeps calling people when I go to lock it.. and I have no idea why!

Applesauce
New Member
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Galaxy S9 Series

It might help if you go under Settings, then select Advanced Features, next select Motions and Gestures, then make sure Direct Call is turned off. That has stopped all my random calling 😀

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Applesauce
New Member
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Galaxy S9 Series

It might help if you go under Settings, then select Advanced Features, next select Motions and Gestures, then make sure Direct Call is turned off. That has stopped all my random calling 😀

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CvilleGordo
First Poster
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Galaxy S9 Series

I have also been accidentally calling people multiple times daily, extremely annoying. Using the phone and toggling back and forth with messages is ridiculous. I despise the new look of settings, I despise how it switched positions of buttons, I despise how Bixby has now become ridiculously intrusive - I could go on. What is worse, if you call tech support, they pretend ignorance about this, I just had the most amazingly annoying call with them. F*** you Samsung, give me a warning next time!

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Jfkell05
Apprentice
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Galaxy S9 Series

I have seriously started calling my  wife  10 times in the past 2 days.  So annoying, she annoyed by the new update too and she has an iPhone.  That's not good Samsung.

anneedgewitch
Explorer
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Galaxy S9 Series

@Jfkell05 wrote:

I have seriously started calling my  wife  10 times in the past 2 days.  So annoying, she annoyed by the new update too and she has an iPhone.  That's not good Samsung.


Same. My partner and I have argued as a result of this update. He has an iPhone and has never woken up to find his precious smartphone turned inside out while he slept. He can't comprehend such a vast and all-encompassing change as this one would be made without warning and be irrevocable. 

 

I'd been enjoying Samsung's superior performance over his iPhone in recent weeks. Now, despite having a phone 4 years newer than his, I'm having a far inferior experience. Worse even than the S5A I upgraded from last spring.

Mrscool
First Poster
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Galaxy S9 Series

I figured out the calling thing. Search your setting for "direct call" and turn it off. Haven't had an issue since. 

Jfkell05
Apprentice
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Galaxy S9 Series

Well Samsung can't even get a forum working. I get errors to post and the  multiple post show up.

 

*edited*