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Original topic:

This new update literally sucks

(Topic created on: 12/08/19 23:34)
Harley99
First Poster
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Galaxy S9 Series

I am so angry, I got my S9 literally only a couple of weeks ago, upgraded from an S6, and this update literally makes me want to go back to my S6... everything new about this update is so wrong. I hate the new way the recents are set out, swiping up is so annoying why has that changed, literally nothing was wrong with it before. I hate that the time at the top is on the left now. The notifications on the lock screen are really annoying now, you have to tap the thing to actually see them. I've also noticed that all the passwords that were saved with my fingerprint aren't working anymore, also there is no option for using fingerprint to get onto secret mode on Samsung internet anymore. This new update is the worst Samsung have ever done. I wish they would just revert back to the last update because this one is so cheap looking. Another thing is I quite liked getting rid of the buttons at the bottom and having to swipe up to see them, I don't understand why that's not a possibility anymore. Not to mention you can't turn off the Bixby button anymore, only to one press or two. This update has legitimately ruined my day...

213 REPLIES 213
ApaLah123
First Poster
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Galaxy S9 Series

Hi Samsung, I'm tasting (taste) Xiaomi now which has cleaner UI (MIUI oooooeeeeooooeeeooooeeeeoooo). Samsung now, i use as backup phone. Basically I hate the thick fonts and icons on notification shade.. All those colourful and cheap new set of icons - Jony Ive must be laughing. GoodLock 2018 becomes asthecticaly ugly in GoodLock 2019.. Design of RecentApps why must follow iphone.. Lucky I can change w GoodLock.. 

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Refuse_Garbage
New Member
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Galaxy S9 Series
I just got this new update a few days ago. It wreaks. I mostly keep my phone in max power saving mode. With that said I usually get 8 to 10 days on a single charge. With the update in max power saving mode my phone goes down 8 to 10% an hour. I am now having to charge it every day. If I don't plug it in before I go to bed its dead in the morning, even if its fully charged at my bedtime. I have bought a new battery with the same result. I goes down even faster in full power or medium power modes. Not to mention all the other issues this has caused in my apps and setup.

***THIS ISSUE NEEDS TO BE FIXED SAMSUNG.***
In the past few years Samsung had been my go to whenever purchasing electronics when possible.
IF THIS IS NOT FIXED QUICKLY I WILL NEVER BUY ANYTHING SAMSUNG AGAIN.
I don't really expect them to listen, but it needs to be said.
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CricketZiggy
Apprentice
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Galaxy S9 Series
I absolutely have this same problem. Never can I go a day without recharging. Keep it plugged in mist of the time now.
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CvilleGordo
First Poster
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Galaxy S9 Series

Almost every day I have discovered something else that I now despise about this phone with the new update. It is now ridiculously difficult to figure out some settings. Samsung has completely convinced me that I will never buy another Samsung phone,  and I had planned to assign my current phone to my boy and get a new S10. Not any more, no way.

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Dave39
Apprentice
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Galaxy S9 Series

S10 has One UI also lol

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CvilleGordo
First Poster
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Galaxy S9 Series

One more thing that totally sucks; in two years I never had to sign in to my Samsung account for anything.  Now, I can't get rid of it. A pop up tells me to sign in multiple times a day, and I can't figure out how to turn it off. Screw you Samsung.

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YaiCc
New Member
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Galaxy S9 Series

I agree. I think we should do something. Can we sue the company? Samsung, you have to stop with your terrible updates!!! Every time we get new updates, its even worse!! You have to work on your mkt for the new Galaxy unstead of making our S9 a puece of rubbish...

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Evolutionsedge7
First Poster
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Galaxy S9 Series
I agree with 100% of everything said here. I could not have explained it better. I only can add that I used to never have buffer time for any of the videos I watched on my travel movie phone(that's what I loved this phone for) now it buffers always and destroyed how impressed I once was. I used to brag and let ppl watch my phone with me. Now it's just embarrassing. They will lose me as a customer of 15 years. I have purchased a new phone every year for that long until this phone costs me 1000 dollars. I told myself I would wait a few years with this before I upgrade because this was way above my price range for a phone. I can get a 60 inch tv for 500 that's pretty ***** good. Tomorrow I am going to buy an s5 and an after market battery. Then I am going to root that sucker. And ask tmobile to get my old sim card booted back up into 2007 mode. They did the same thing to me after I bought my s8active. It has a 4000m amp battery that started dying quick as ***** too. I did not buy a s6 or 7 because of the non removable back with battery access. I tried very hard to get on board with the iphone feel of my Samsung devices and I just can't. It has removed my ability to feel the benefits I am accustomed to with android. I looked up how to root my s9+ because I thought perhaps I can just remove the last update myself by a quick youtube instructional video. But noooo, samsung has added extra (***** on you) security measures to make rooting your s8 or s9 near to impossible without bricking your phone. This was the last straw. My next new device will be an old device. This whole world needs to stop forcing the upgrade device concept. Stop forcing waste. Build a phone that be upgraded. And start putting clear screen protectors on your new devices that dont force your customers to buy a new one. (They will respect you for that Samsung) and if you really impressed the customers by listening to their complaints and resolving the issues they present; the customers will sell the phones for you. HTC was on the proper path to perfect about 7 years ago but nope, they hung a right when they made the desire. This last update is something samsung could fix if they wanted to. But it's not what they will do because they need you to go buy the new phone a screen cutout. I wont do it. I am done conforming. Technology has advanced enough now that their are other ways to perform all the tasks of droid without compromising our desires of form and function. I cant trade my 1000 dollar phone in anywhere. I'm still paying for it. This was really *****ty. Havent even had it a year.
Nessie1
Explorer
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Galaxy S9 Series
Agree!!
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g00r00
Just Browsing
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Galaxy S9 Series

I agree...the new layout is horrible. The layout is not intuitive, lacks simplicity and is just over-all In addition the interface is unstable. 

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g00r00
Just Browsing
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Galaxy S9 Series

I agree. This was a poorly thought out upgrade. Not intuitive,  much more difficult to use and is unstable.  All I can say is that the old user face was much better and the Samsung software engineers must have been board or trying to justify their paycheck.  After this latest "abortion" I would consider getting new  engineers.

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sonja_v
Apprentice
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Galaxy S9 Series
I am writing here for the first time, i can't believe this is possible! What a disappointment... Wish i could turn back time and never do this update!! it ruined my user experience and i am so sad. Samsung, please do something.
S910
First Poster
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Galaxy S9 Series

Do do you want to have more fun? Try and navigate on your phone a respond to this...

It's horrible. The browser is like dot matrix!

sonja_v
Apprentice
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Galaxy S9 Series
Am constantly having fun looking for a way to "downgrade" to Oreo! Gonna miss Recycle bin, hahaha...
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llessurstteb
Observer
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Galaxy S9 Series

I now hate my phone. The only thing good about it is that no matter how hard I throw it on the ground in anger the dang thing won't break. Samsung, leave my phone alone! The updates are not better! I don't want them and when I am trying to use my phone I sure as heck don't want your on screen messages to tell me about the new features - that I did not ask for. I I used to love my Samsung phone and now I hate it. Serioulsy.

sonja_v
Apprentice
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Galaxy S9 Series

Samsung health app, which i use quite often, is not as accurate as it was! I loved it, it worked perfectly, but now it randomly auto pauses while i run. I turned auto pause off, but now i have to pause it manually when i stop for a while, and i find it pretty annoying. Btw, i haven't updated it since i unfortunately switched from Oreo to Pie because i think new update sucks like a whole Pie/OneUI s***! Update might solve this (it's a big question) but then UI would be an issue. *****, i have to search for a better app 😞

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CoachClark
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Galaxy S9 Series

The update MORE than sucks!  My battery went from lasting all day and then some to draining in 2 hours!

 

Samsung isn't doing anything about it, hell no, they got paid so they're moving on to the Note 10, Note 11, Note 1,000.

 

I hate to say it but I'm going to pull the trigger, I have 4 lines and my daughter just got the new iPhone, it's like night and day.  I've always been loyal to Samsung but they really don't give a rat's ass.........................................GOODBYE SAMJUNK................HELLO APPLE!  Trust me, do it, you won't be disappointed!

Alysiara
New Member
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Galaxy S9 Series

This update is pitiful. My swype wont work, I cant see anything because I cant do the stinking bright white background, everything is off from where it should be and I am tired of trying to fix it, find it. I never had an iphone but this is seriously making me think of taking the plunge on one. This is poor service. This update is just trash. 

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Gbuzbee
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Galaxy S9 Series

I am, for the 1st time ever, considering an Apple after this update. Complete bull*****!

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Engonmax
First Poster
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Galaxy S9 Series

Samsung has finally did it they have pushed me over the edge I no longer enjoy my Samsung Note 9 phone I did not purchase this phone so Samsung couldn't watch my every move. Samsung will not allow me to turn off location service camera service microphone service and some other services in there Samsung app they have now moved on to spying on us this is horrible. I have recently contacted Samsung and they would not allow me to turn off these apps in the Samsung apps location microphone and they even want to look at my photos. When I confronted them they said it is in there private policy that has been updated to meet Samsung's demands. This has happened in there new update they have forced upon all of us Samsung phone users. I will not give you the option to shut any of these services off. My reply to that is finally to go with Apple phones. So there you have it Samsung 5 brand new Apple phones.

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defeedme
Navigator
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Galaxy S9 Series

U shoulda downgraded to Oreo. It's still the best

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