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Original topic:

Theme Store 'Payment in Progress' Error

(Topic created on: 09/12/18 12:18)
ipetross
First Poster
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Galaxy S9 Series

Hello everyone.


I am trying to purchase a theme from the theme shop called EVO Carbon. However, there always seems to be an error as soon as I press the Buy button, and the system returns "The Payment is in progress. Please try again later" (Error: S5008/P/98VHE).

I tried deleting cache, force stopping the theme related apps, logging in and out of my Samsung account, wiping the phone's cache partition, changing my samsung account email, yet not a single solution worked. 

 

What could be so wrong here? I have purchased many other themes without any problems, except for this one that I want the most.

Thank you for any possible help.Screenshot_20181206-014053_Samsung Billing.jpg

 

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5 REPLIES 5
ChrisM
Moderator
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Galaxy S9 Series

Hi @ipetross.

 

Did you manage to resolve this issue?

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ipetross
First Poster
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Galaxy S9 Series

No sir, unfortunately not. I tried everything suggested in forums and by the samsung support group, however the problem remains. I just cannot purchase that theme for some reason.

 

I even reset my phone, settings, changed my account email, deleted cache, stopped processes. Nothing seems to work.

 

If you have any ideas, please let me know and I'll let you know if I find any solution to this myself.

 

Best Regards,

Peter.

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ChrisM
Moderator
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Galaxy S9 Series

Are you able to purchase any other themes, @ipetross?

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ipetross
First Poster
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Galaxy S9 Series
Other themes, yes! That specific theme called EVO Carbon I cannot!
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TheReaper37
New Member
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Galaxy S9 Series

Disabled my add blockers, payment went through, reactivate and blockers.😊👍

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