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Original topic:

texting

(Topic created on: 02-03-2019 10:32 AM)
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webbit68
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my wife is on s9 on o2....since pie update text message say failed to send , but do send, happens on sisters phone as well, o2 say its not them

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BandOfBrothers
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An easy way to rule out 02 or your sim card is to as a process of elimination insert your sim card in another phone and send a text.

 

Has both parties recently updated to Samsung One Ui  / Pie ?

 

If everything is fine via using another phone then you can try processes such as a back up and factory reset.

 

A Samsung Experience Store or Samsung Service Centre can run a diagnostic test on the phone.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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