speaker cut out

martyn2810 · ‎20-06-2019

my speaker on my s9 keeps cutting out when im on spotify,anything i can do to rectify this.

BandOfBrothers · ‎21-06-2019

Hardware test: go over to your dial pad and type in *#0*#, this will bring up a number of tests.

One is the speaker.

If this needs to be looked at then a Samsung Experience Store or Samsung Service Centre can run a diagnostic test under the 2 year warranty as long as the phone hasn't been dropped or water has tripped the water indicators.

Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Reginard · ‎21-06-2019

Most apps, when they are installed, are set to "optimise" battery usage by default which leads to them being disabled after a short time. Try this

Settings

Apps

Select any app

Battery

Optimise Battery Usage

at the top of the screen change Apps not Optimised to All Apps

Scroll down to Spotify

Make sure the slider is off (no blue)

If that is the problem, then this should fix it.

Original topic:

speaker cut out