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sound out put s9

(Topic created on: 21-09-2020 10:25 AM)
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mcmcmcmc
Student
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I need a solution to the problem of sound quality from my s9 Edge.
The sound is jumping and distorting on play back of all apps, music or video.
All apps updated and a recent software update that been done.
Any help would be much appreciated. 
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3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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What are telephone conversations like ?

 

You can test the speakers via going over to your dial pad and type in *#0*#, this will bring up a number of tests to try.

 

Assuming it's not had an accidental bump or water damage then perhaps approach a Samsung Experience Store or Samsung Service Centre for them to help @mcmcmcmc 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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mcmcmcmc
Student
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conversations are fine, but not tried a conversation on loud speaker.
cheers, I will give *#0*# a try.
BandOfBrothers
Samsung Members Star ★★
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Ok. As I say a Samsung Experience Store or Samsung Service Centre can help too.
I wish you all the best with this situation.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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