I lost an important video of my daughter's wedding? I also lost 800 photos and googled to get a road map to the hidden recycling bin from where I restored them?? BUT NOT THE VIDEOS, LOST FOREVER. All I can say is "did Bixby" do this and mine is an S9, why Samsung? why? also my bloody pictures vanish after 28 days? I wanted those wedding pics for a lifetime and should not have to back them up to a computer because Samsung "SAYS I MUST" do it in 28 days, I might do it a month or two later? What is going on in the minds of Samsung Tech Employees? Are they thinking everyone does "d*** pics" so everything, must go after 28 days to save face? I will get an iPhone asap and all I can say is, this is NOT funny Samsung, you are messing with people's lives and destroying memories and evidence in some cases. I had an animal cruelty video, the case is coming up and NOW, I can't produce it as evidence "I lose" and it cost me lots of money. Why Samsung, just Why are you being such ***, *****-retentive, oxygen thieve clowns.