software update

[Stevew79]

My s9 plus update says its paused and i dont know how to resume update??? Aby help would be amaazin 

[zulf]

press on paused again should resume it hope that works

[Stevew79]

nothing unfirtunately cheers anyway

[ChrisM]

Hi @Stevew79 

Have you tried connecting your phone to Samsung Smart Switch using a PC or laptop? Have a look here.

[Stevew79]

no i havent does laptop need smartwitch loaded on that aswell ??

[Wythall]

did u find answer. this is happening on my s20plus paused updating android 11

[Stevew79]

yeah if u load up the smartswitch on laptop then plug your phone in it will then get you latest update i not done it on mine as yet not had time to try but i know from others it works