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Original topic:

software update

(Topic created on: 29/09/20 15:28)
Stevew79
Apprentice
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Galaxy S9 Series
My s9 plus update says its paused and i dont know how to resume update??? Aby help would be amaazin 
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6 REPLIES 6
zulf
Navigator
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Galaxy S9 Series
press on paused again should resume it hope that works
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Stevew79
Apprentice
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Galaxy S9 Series
nothing unfirtunately cheers anyway
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ChrisM
Moderator
Moderator
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Galaxy S9 Series

Hi @Stevew79 

 

Have you tried connecting your phone to Samsung Smart Switch using a PC or laptop? Have a look here.

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Stevew79
Apprentice
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Galaxy S9 Series
no i havent does laptop need smartwitch loaded on that aswell ??
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Wythall
Explorer
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Galaxy S9 Series
did u find answer. this is happening on my s20plus paused updating android 11
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Stevew79
Apprentice
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Galaxy S9 Series
yeah if u load up the smartswitch on laptop then plug your phone in it will then get you latest update i not done it on mine as yet not had time to try but i know from others it works
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