06-10-2020 09:57 PM
I own a samsung galaxy s9+ phone. I have used smart view (screen sharing) with an LG tv that I have with no issues.
Now I bought a QLED SAMSUNG 55 Q80T UHD 4K SMART and can't use smart view to share the screen from my phone. Audio is OK, but no video, just a black screen. I've tried different screen ratios and disabling multiview but nothing works.
Please help!! I'm stuck watching tennis on ny phone and thinking about selling my new tv.
06-10-2020 10:07 PM
06-10-2020 11:08 PM
No, i just tried installint it but the only source i found (uptown) doesn't work... i cant install it (it just says "installation was not finished"). Can you givw me a source? Thanks
07-10-2020 12:32 AM
07-10-2020 01:00 AM
I was using smart things, but it didnt work through it either (screen mirroring). Then I uninstalled it. I will try installing it again, thanks
09-10-2020 09:45 PM
With smart things didnt work either, it also uses smart view and i get the same (just a black screen with audio). =/ help is appreciated
09-10-2020 09:50 PM
26-11-2020 01:59 AM
My s10 plus the same....
09-04-2022 07:53 PM
Use "screen cast" from the phones drop downs and select the device you want to cast to. Do not use "Bluetooth" because that is audio only
06-01-2024 04:56 PM
We are having the same issue with a Samsung UE55BU8070U connecting with a S21 and only hear audio, the screen is black as stated above. This clearly is an issue if a lot of others are struggling with the same. I have tried all other options with the connection guide; reinstalled the smart things app and still cannot use either the tap view or smart view when it is clearly connected. any support would be greatly appreciated.