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smart phone app keeps crashing since latest update

(Topic created on: 19-11-2020 10:15 PM)
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bossmankelly
Apprentice
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So when i use my phone and go to make a call , smart phone keeps crashing . Its crash 4 - 5 times before i can make a call . This is not normal behaviour . 

Any tip / help would be great 
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9 REPLIES 9
Jamster
First Poster
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I have exactly the same issue on S9+
Robbie-35
Troubleshooter
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I've read other people's posts that have the same issue and samsung has sent out a fix through an update
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Scooty
First Poster
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same here on S9 plus
bossmankelly
Apprentice
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what update
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EdinburghGirl
Apprentice
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I've not had a new update.
Robbie-35
Troubleshooter
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this was the post I read

20201120_211954_1889.jpg

bossmankelly
Apprentice
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thank for this Rob , ill try this
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Tonye
First Poster
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Got exactly same issue with my S9+
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jasonwymer
First Poster
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same here, bot my S10+ and my S9+ both have a problem with freezing, crashing, notifications don't come through, apps don't update even with auto update enabled..
I've tried everything apart from factory reset which I really don't want to do!!

this problem for me started 2 updates ago, even the past 2 updates have not solved the problem.... I've been a loyal Samsung user for years but seriously thinking of changing to Huawei now....
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