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Original topic:

Smart Call App Failure

(Topic created on: 06/11/20 21:51)
golfgame
Apprentice
Options
Galaxy S9 Series

I recently received the latest Samsung update on 11/2.  Since then the Smart Call App is failing.  Each time I select a call to block I get this prompt.  I am unable to add the desired call to the blocked list.   How can I resolve this issue?  The Smart Call App is V11.5.00.4 I believe.  I have Android 10 and One UI version 2.5

Smart Call.jpg

 

Selecting App Info takes me here. When I go into App this App is not on the list.

Smart Call 2.jpg

29 REPLIES 29
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy S9 Series

Perhaps try clearing the cache and if needed data of the app via settings,  apps, choose the app, location @golfgame 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

golfgame
Apprentice
Options
Galaxy S9 Series

If you are suggesting to clear data used by Smart Call I do not find Smart Call of Samsung smart Call in the list of Apps.

Solution
JAMES4578
Superuser I
Superuser I
Options
Galaxy S9 Series

@golfgame  If you go to settings  and type Smart Call in the Search Bar it should appear. You can clear  the cache and if needed Data via Storage.

View solution in context

golfgame
Apprentice
Options
Galaxy S9 Series

Thank you, that was an effective fix, I cleared both 

Sweet_Bippy
First Poster
Options
Galaxy S9 Series

I also had a system update on 10/28th and since then I am experiencing smart call failures too each time I try to make a call. It fails several time before it allows me to dial out on my phone. I cleared the cache as suggested,  restarted my phone and I am still experiencing smart call failures. 

 

Current Phone: Samsung Note 9

MosesII
First Poster
Options
Galaxy S9 Series
smart call app is ***** and stops me making calls as I have to acknowledge the error message b 4 I can call. how do I turn it off, its ***** it does work. GET THE FU---ING OFF MY PHONE NOW. I demand a reply with a solution. WHY WHEN DOING UP GRADES DO YOU AUTOMATICALLY THINK WE WANT YOUR NEW ***** AUTOMATICALLY ACTIVATED. MESSAGE TO DEVELOPER NO WE DONT. sort this ***** out please.
Members_ryQ3Uxo
First Poster
Options
Galaxy S9 Series

I tried the suggested fix but it did not work. Any other suggestions?

VBl
First Poster
Options
Galaxy S9 Series
I have the same phone and same issue since update
Chokaz
First Poster
Options
Galaxy S9 Series
S9+ ,same issue after since apdated last night..and its really annoying...Help please