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Original topic:

Secure folder, cant find my documents

(Topic created on: 18-03-2019 03:37 AM)
Slizx
First Poster
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Galaxy S9 Series

Hello, the secure folder seemed like it "resets" and asked me to enter my fingerprint and eye scan again.

after i done what it wanted, i cant find my files that were in there.

and now i cant add new files into the secure folder

i have none rooted samsung galaxy s9+.

please help me 

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1 REPLY 1
SjorsK
Superuser I
Superuser I
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Galaxy S9 Series

Can you try to restart your phone?

 

Also, did you by a chance connect your phone to a company that uses MDM (Mobile device management?)

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