25-10-2020 02:14 PM in
So my phone was working fine the screen colors where ok I went to the bathroom to wash my hands and got back to this
as you can see the screen got a yellow/green tint out of nowhere, I thought it might have happened from heat (tho I have no idea how it might have goten hot since its 20 degrees in the room and the phone wasn't exposed to direct sunlight and was not in the vicinity of any heat source) and let it cool off for half an hour when i powered the phone back on I couldnt see anything on the screen although it powered up I saw the start screen with the same tint clearly once the phone booted up i got this and I couldnt make out anything and as of now i cant use my phone I can't call someone or I can't answer a phone call which is just .... fantastic, so I'm asking you guys do you have any ideas on what i should do to fix this issue and is there any explanation on what might be the cause of the issue. Looking forward to your replies.
26-10-2020 02:57 PM in
26-10-2020 04:25 PM in
It's off completely
27-10-2020 01:14 AM - last edited 27-10-2020 01:15 AM
19-11-2020 05:12 PM in
Same problem since a couple months now... any solution as yet?
22-12-2020 09:38 PM in
23-12-2020 01:09 PM in
same problem, its 100% software. Do you have the Dec update installed?
25-12-2020 02:44 PM in
Solution in video link
28-12-2020 01:03 PM in
For me, This was the fix for the previous version of the bug. This was 100% fixed with either the Sept or Oct update. since the Nov update, it's 100% black crush. Still waiting on the Dec update to see if it fixes.
28-12-2020 03:24 PM in
28-12-2020 05:58 PM in
Yes and its the same I have installed all the updates in a timely fashion (as soon as they where available to me) and still nothing