29-07-2019 11:33 AM - last edited 29-07-2019 11:34 AM
My phone pushed through an android update last week. Since then when I get calls the phone vibrates and rings but I get no other notifications.
If the phone is sleeping the phone doesn't wake to allow me answer and if I'm using the device the usual drop down notification does not show. In order to answer I have to unlock the phone (if sleeping) and then pull down the notification drawer to answer/reject and see who the call is from. This is for all calls not missed calls (I see a lot of queries on that). I've checked the notifications settings and cleared the cache but the problem persists.
13-08-2019 08:21 PM
I am having the same issue, and I'm surprised that a million people aren't complaining about it! I just checked with a tech at Best Buy who told me this is a "feature" of the latest update. He told me some people like it (hard to believe), and some don't. I plan to call customer service to voice my displeasure.
19-08-2019 04:09 PM
24-08-2019 05:20 PM
I found the culprit. Check the Do Not Disturb settings. Hide Notifications. Under "when the screen is off", make sure those two options are disabled. Hope this works for you!
20-09-2019 07:29 PM
02-12-2020 03:56 PM
In your Do Not Disturb settings you will see Hide Notification setting in which you need to make sure as highlighted below the Hide Full Screen Notifications is not selected.