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Original topic:

Samsung s9 issue after fix

(Topic created on: 23/03/21 21:47)
hydroje
New Member
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Galaxy S9 Series
My phone is a Samsung s9. It had a fault and I ended up needing a new motherboard. The phone is a US model so sm-960u. I'm in the UK so the new motherboard is a UK version sm-960f. My issue is that the camera is not working, it says Warning - Camera failed. Can this be fixed? 
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CarloL
Moderator
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Galaxy S9 Series

Hey @hydroje, make sure that the software is up to date and clear the data of the camera: Settings > Apps > Camera > Storage > Clear data. Should this not help, start the phone in Safe Mode to see if a third-party app is causing this: turn your phone off, then back on and when you spot the Samsung logo on the screen, press and hold the Volume Down as soon as the Samsung logo appears. If the error stops, you will need to uninstall your third-party apps one by one until it's fixed. If Safe Mode doesn't help either, then I would recommend a Factory Reset after you back up your data.

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