30-05-2020 02:15 PM
Hello,
I just did a factory restore on my Samsung Galaxy s9. Before I did so, I did a full backup. I imported the backup but my notes are not there. And I really need them. Please help me
01-06-2020 06:38 AM
Notes are in the documents section of the back up options to choose.
Did you make sure that option was selected @AbbyN
Also launch your Notes App and tap on the 3 lines on the Lh side and look through the options.
i.e
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-06-2020 01:35 PM
I appreciate your response. When I did a backup I had everything clicked and I'm still unable to find them.
02-06-2020 05:46 AM
Something may have glitched either with the initial back up or the restore process.
Perhaps try restoring again.
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "