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Original topic:

Samsung Galaxy S9 switching on.

(Topic created on: 23/03/19 12:59)
Tarun1
New Member
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Galaxy S9 Series

Hi, I brought my Galaxy S9 from the carphone warehouse. Everything was fine from December 2018 till now. 

I noticed my phone turns off after I put it on charge over night and won't turn on. 

 

Is anyone facing the same issue? Has anyone contacted Samsung for repair? If so, what was the result?

 

 

I like to know. 

 

Thanks

 

2 REPLIES 2
BandOfBrothers
Superuser I
Superuser I
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Galaxy S9 Series

In the UK it's the seller / provider of the phone that one should approach for support however a Samsung Experience Store or Samsung Service Centre would only be too happy to run a diagnostic test on the phone for you @Tarun1 

 

I noticed my phone turns off after I put it on charge over night and won't turn on.  "

 

Will the phone not turn On at all ?

 

If it will turn On is your phones firmware up to date  ?

 

Can you put the phone in Safe Mode which disables your downloaded apps and leaves the stock ones working to see if that helps. If it helps then come out of Safe Mode and start deleting your most recent apps one at a time.

 

If it does not help then back up and factory reset.

 

I wish you all the best with this situation. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Anonymous User
Not applicable
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Galaxy S9 Series
I have similar issues with my S7...but it turns on fine. It just means I can't charge it whilst asleep as the alarm won't sound when phone switched off.
Did you get anywhere?
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