Samsung galaxy s9 freezing

[Ba-Mati]

I have had my Samsung Galaxy S9 for 6 weeks and it keeps freezing. Can this be sorted or do I need a new device. I really did not expect this from a new device

How can I sort this out. 

[ChrisM]

We need to establish what's causing it to freeze, @Ba-Mati. Are you doing anything in particular on the phone when it freezes? Is your software up to date? Also, let's try a soft reset on the phone to give it a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts.

Let us know how you get on.

[Gmarie1993]

Chris.. my phone does it too.  Soft reset fixes but does it again.   Is there a known cause?

[TracyR]

Thanks for confirming that @Gmarie1993 

Following on from what @ChrisM has said, can you try popping your phone in to Safe Mode?