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Original topic:

Samsung email app suddenly dissapeared from my phone

(Topic created on: 27-07-2021 02:52 PM)
Zaikotic
Apprentice
Options
Galaxy S9 Series

I opened up my phone today and wanted to check email like i do every day..    but it was gone.

I did not uninstall this myself or make any recent changes to my phone..     i checked the app store and downloaded it again but all settings are wiped..   now i have to install 5 accounts again from scratch?

How could this have happened ?

3 REPLIES 3
DannyT
Moderator
Moderator
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Galaxy S9 Series

Hey @Zaikotic. What phone are you using? Have you recently downloaded any new apps or software on your phone? Are the email accounts backed up anywhere? 


Welcome to the Community!

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Zaikotic
Apprentice
Options
Galaxy S9 Series

No i didnt change anything myself ,   and they are not backed up ,   i will have to set up the accounts again which is a bit of a pain.

But it just seems very strange that my email app just vanished like that.

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Zaikotic
Apprentice
Options
Galaxy S9 Series

Sorry its a Galaxy s9+  which is fully updated and still working very well.

I'm not experiencing any other problems with my phone and all other apps are fine.

Just today my samsung email app was mysteriously gone.

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