29-08-2018 05:09 PM in
My backup to Samsung Cloud and Google aren't available. Samsung part says its "prevented by security policy"
29-08-2018 05:11 PM in
Hi, @GalaxyS9plusIRL. Was it the Accounts Team you spoke to regarding this (their contact number is 0800 995 1079) ?
29-08-2018 05:15 PM in
No I haven't spoken to anyone but have tweeted support in Ireland n Facebook Messenger.
Why n how do I sort security policy for this. Mines up to date
29-08-2018 05:23 PM in
If you give that number a call @GalaxyS9plusIRL but use +44 at the start and delete the first zero, they will be able to assist you with this.
29-08-2018 05:31 PM in
29-08-2018 05:37 PM in
Great stuff @GalaxyS9plusIRL
06-09-2018 01:27 PM in
I sorted the issue with a factory reset. I still don't know how issue arrose. Maybe it was your incompatible patch that didn't clean some code up.
