SAMSUNG apps does not work on my S9+

[SofianeLost]

Hi.

I bought recently an S9+ and I noticed that SAMSUNG apps like ( SAMSUNG pass, SAMSUNG pay, SAMSUNG Health, and Secure folder) does not work . The phone is not rooted and Knox is not tripped x0x. 

I try to wipe data and update the android version to 9.0 but the problem is not solved. 

Can anyone help me please. 

[BandOfBrothers]

@SofianeLost 

Who supplied the phone to you  ?

i.e.

Was it.......

Samsung.

Was it a 3rd party.

Part of a mobile phone contract.

Imported.

Private sale.

A Samsung Experience Store or Samsung Service Centre can certainly take a look for you.

Also if you put the phone in Safe Mode which disables your downloaded apps does this make a difference or not.

Or take it back to the source of purchase and ask for a replacement 

[SofianeLost]

Hi.

Unfortunately I bought it from a 3rd party and I can't ask for replacement .

I try to put the phone in safe mode but same problem .

[BandOfBrothers]

Then I'd suggest to follow my advice to seek help from a Samsung Experience Store or Samsung Service Centre or ask.for a refund @SofianeLost 

[SofianeLost]

Thank you .

[DannyT]

You'll be able to find your closest Support Centre here.