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Original topic:

S9+ USB connection to Nissan Connect

(Topic created on: 07/04/18 21:15)
Dee16
Explorer
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Galaxy S9 Series

Hi is anyone else have a problem connecting there Galaxy S9+ to the Nissan Qashqai Nissan Connect Media system.    I get a message USB format not compatable.   I am using the original lead.  Bluetooth connection seems fine but this doesn't allow me to connect to my music menu which means  I cannot select songs   so annoying  

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13 REPLIES 13
AK96
Apprentice
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Galaxy S9 Series

Mine isn't connecting, either. I just got my S9 yesterday and it said it may not be compatible. There's some button that needs to be on the console. I never saw or heard of any button and my last phone had no issues. I hope this gets fixed soon!!

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AK96
Apprentice
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Galaxy S9 Series

Google this... Nissan Bluetooth Device Compatibility.

The S9 is the latest phone, so maybe that's why it hasn't made the list yet. Everything through the S8+ is there. I'm gonna call Customer Service and see of they can make it work.

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Dee16
Explorer
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Galaxy S9 Series

I have phoned them all, Glynn Hopkins Service dept, Nissan and it looks like we just have to wait for a software update to the in car system.  Apparently software on S9 is completely new we have to wait for car industry to catch up. 😏

AK96
Apprentice
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Galaxy S9 Series
Tagged you in a new post. I got it to pair!!
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Dee16
Explorer
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Galaxy S9 Series

How?

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AntS
Moderator
Moderator
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Galaxy S9 Series
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AK96
Apprentice
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Galaxy S9 Series

Moderator,

 

I created a new post so the rest of the public could see it, in case they were having pairing issues like I did.🙂🙂

AntS
Moderator
Moderator
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Galaxy S9 Series

@AK96: No worries. Wasn't sure if that's why you'd done that - but thanks for letting me know. :smiling-face:

 

I've moved it back to it's own thread now (along with Dee16's reply to it). This link will take anyone to it.

Sharon0814
First Poster
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Galaxy S9 Series

How please?

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