s9 update

andybeach · ‎17-08-2020

My s9 will not update to the latest version. Keeps saying the software is up to date but is only on one ui version 1.0

Android version 9.

Any help will be appreciated.

BandOfBrothers · ‎17-08-2020

This is in my Samsung Members App in regards to when a phone should get an update @andybeach

Have you tried Samsung Smartswitch ?

Also was the phone supplied directly by Samsung or via a mobile network ?

🌈 Stay Safe & Stay Alert. 🌈

Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Anonymous User · ‎17-08-2020

There are 2 approaches you can go for.

The fastest and warranty possibly invalidating one which in this place i cannot recommend which is flashing the update yourself.

Or the safest way is to bring it to a samsung costumer service with the receipt of when you bought it and he will update the software for you.

Think about what is the safest for you from both a device but also health pov😅

Original topic:

s9 update